- don't bend over backwards to grok the presenter... your next step will be to redo his work
 - if something is unclear, label it so
 - if you need technical detail, don't guess it - demand it!
 - if you make a comment longer than five words - scrutinize it
 - your best tool for guiding a software developer or a software designer is the question - don't lead, just take the writer along as you explore that writer's work - or programmer's work
 
